FAQ
How long is the tour? And how big?
The kayak bike and brew tours are four hours long and accommodate up to 24 guests.
The distillery tours are three hours long and accommodate 15 guests.
Where does KBB start and finish?
- Enter through Clean Crumbles on the main floor and head downstairs.
- Head to the north end of the building on Gills Street, walk down the ramp, and enter the lower level for check-in.
Is gratuity for the guide included in my ticket price?
Our guides go above and beyond to ensure your adventure is safe, seamless, and high-energy. While tipping is entirely at your discretion, it is a wonderful way to show appreciation for the effort that goes into your four-hour experience.
Standard Guidelines: A gratuity of $10 per person (approximately 15%) is a common industry standard for a four hour tour.
Payment Methods: For your convenience, all of our guides accept Venmo in addition to cash.
Large Groups (15+): For groups of 15 or more guests, a 15% gratuity will be automatically applied to the credit card on file. This ensures our team is fairly compensated for the additional coordination required for large parties.
How old do you have to be to participate?
Our tours are family-friendly, but please note that our stops feature adult-oriented atmospheres, including adult language and beverages. Parental discretion is advised.
For safety reasons:
– Children must be able to ride a bike independently
– Wearable babies are not permitted
– We do not provide tag-along bike trailers for small children
What kind of Bikes do you use?
What kind of Kayaks do you use?
Is alcohol included in the ticket price?
No, the cost of food and beverages is not included in your tour ticket.
In compliance with Michigan State Law, we are prohibited from providing or pre-purchasing alcoholic beverages for our guests from the establishments we visit. You will be responsible for purchasing your own drinks and snacks at each stop along the route.
This allows you the flexibility to choose exactly what you’d like to enjoy at every brewery—whether it’s a local craft pint, a flight, or a non-alcoholic option!
Is this like Paddle For Pints?
What is the cancellation policy?
Tour Policies & Refunds
We reserve the right to combine tour times if fewer than six people are booked on a tour. This allows us to create a more enjoyable experience for everyone!
Ticket Refund Policy:
– 100% refundable up to 14 days before your tour date.
– 50% refundable up to 72 hours before your tour.
No refunds will be given for cancellations made less than 72 hours before the tour.
Weather Policy: Tours operate rain or shine and are subject to weather conditions.
We will still proceed in overcast or rainy conditions.
– Bay Tour: If conditions on West Grand Traverse Bay are deemed unsafe for kayaking, all Bay Tours will be moved to the Boardman Lake Tour. Refunds are not available. We will reschedule any canceled tour for another 2025 date.
We reserve the right to cancel a tour if severe weather conditions arise.
Safety Policy: In the unlikely event of debris or a potentially hazardous substance making any portion of the tour unsafe, we reserve the right to redirect or cancel the tour as needed.
Reservation Adjustments:
We may adjust your reservation time by up to one hour to combine smaller groups.
During the Tour:
Once a tour has started, no refunds will be given if it is cut short due to weather or a participant choosing not to continue.
If a tour is postponed at a brewery due to weather, we will wait up to two hours before canceling the remaining portion of the tour. If this happens, a reschedule voucher will be provided—no refunds will be given.
Can I transfer my ticket to a Paddle For Pints event?
Are pets welcome on the tour?
We love animals, but for the comfort of all our guests and to comply with the rules of the various establishments we visit, pets are not allowed on our tours. Thank you for understanding!
Can children join the tour?
Yes, families are welcome! However, we have strict safety requirements for our younger adventurers:
All participants must be able to ride their own bikes (no trailers or tag-alongs provided). We do not have children’s bikes, we use adult bikes in various sizes S, M & L.
Wearable baby carriers are not allowed for safety reasons.
Please be aware that our stops are adult-focused environments where alcohol is served and adult language may be present. We encourage parents to use their best judgment when booking.
Do you have electric bikes?
No, we currently offer beach cruisers for our tours and bike rentals, but we do not offer electric bikes at this time.